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Warranty & return information


1. Under the following conditions HealthyPeople shall provide a warranty on HealthyPeople equipment supplied by them in the Netherlands against defects of a technical nature, manufacturing defects, defects in the material or in the mechanical and electronic components for the period specified below after the date of purchase. For the respective product, for which a warranty certificate has been issued, the warranty period of 5 years as stipulated by HealthyPeople shall apply, with the exception of the item 2 below.

2. Excluded from this warranty are: products on sale, products in outlets and products sold in bulk to third parties. For these products, the legal guarantee of 1 year is applicable.

3. No charge will be made for the necessary work or replacement of defective parts which are covered by the warranty. Replacement of defective parts or repairs to the equipment or parts thereof shall not extend the guarantee period referred to under 1. The choice for a repair or replacement is left to HealthyPeople. Repairs under warranty shall be carried out by HealthyPeople.

4. The guarantee does not give any right to compensation for damages other than the replacement of defective parts or repairs of the equipment.

5. The warranty shall be valid for one person only, who has registered in a timely manner with HealthyPeople.

6. Every warranty claim has to be accompanied by the purchase receipt and the warranty certificate.

7. The warranty shall not apply to damage or defects caused by:

(I) Accidents, misuse, wear or neglect. (II) Faulty installation and/or use in a manner inconsistent with the legal technical and safety standards in force in any country other than the country of purchase and/or incorrect connection to a power supply unsuitable for the device in question.(III) Any unauthorised modification or alteration (IV) Improper transport of the device without suitable packaging or protection.

8. Warranty claims shall not be valid in the event of: (I) Damages or losses occurring during transport. (II) Alterations or deletions of the serial number of the device.

9. shall not be held liable for any consequential damages, or any other consequences, caused by or in connection with the HealthyPeople products.

10. The costs for transport, packaging and insurance are to be borne by the Client.

11. This guarantee is only valid, if the equipment has been purchased in The Netherlands.

12. The guarantee is valid for the first buyer and is not transferable.

13. HealthyPeople has the right to change the terms of warranty.

Returning products

You have the right to cancel your order up to 30 days after receipt without giving any reason. You will then be credited with the full order amount including shipping costs. Only the costs for returning the goods from your home to the shop will be borne by you. If you exercise your right of withdrawal, the product will be returned with all delivered accessories and in the original condition and packaging to the entrepreneur. To make use of this right, please complete the form below and return it to:

Return exceptions

Please note that exclusion of the right of withdrawal is only possible for products:

a. for sealed products, if the seal is broken, these products cannot be returned;

b. that have been created by the trader in accordance with the consumer's specifications;

c. that are clearly personal in nature

d. that cannot be returned due to their nature

e. that spoil or age quickly;

f. whose price depends on fluctuations in the financial market on which the entrepreneur has no influence;

g. for single newspapers and magazines

h. for audio- and video-recordings and computer software of which the consumer has broken the seal.

i. Items cannot be returned before the consumer has placed an order.


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HealthyPeople was founded to help with one of the biggest problems people face today: sleep problems caused by neck & back pain and improper sleeping posture. Diet, exercise and sleep are essential components of good health, and sleep is one of the most important pillars, where in many cases there is a lot to gain. Let us help! HealthyPeople gives advice on sleep and produces pillows with innovative MemoryFoam technology that improve your sleep quality. So are you looking for a pillow that relieves and alleviates neck, back and sleeping problems? Then check out our range of orthopedic pillows. With the help of these products, we hope to give everyone the handles they need to sleep better.

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HealthyPeople © 2021

Our customers value our services